Sunday, April 22, 2018

Final Thoughts on 60 Day South America Cruise on Island Princess

April 22, 2018 

Wow, where to start. This would have easy if I could have done it right after returning home from the cruise. As many of you know that 2 days after our return we flew back to Iowa as my dad’s health was failing.
So, final thoughts on the 60 Day South America seems moot, but I’ll try to remember the hits and misses of the trip.
We tried to keep an open mind on the remodel of the Island Princess (we love the sister ship Coral Princess which hasn’t had the remodel), but we didn’t talk to anyone that thought the changes were a good thing. The gym was moved to a room with no windows. 
They removed a show room and other areas to add more cabins. This forced all venues to be held in just one place. Art auction, bingo, trivia, afternoon entertainment etc. This caused a lot of angry people that had to stop talking after playing trivia to make room for the next event and so on. Add to that they held the art auctions in there as well. That meant they used up around half of the seating to display the art. (set up and left there) They did use the Wheelhouse Bar for dance lessons and an occasional trivia, but not enough to take the stain off the Explorer’s Lounge. Makes sense to me to add more people to the ship and have less space to entertain them. 
While we enjoyed much about the cruise, it honestly was a bit too port intensive for us. We do enjoy a few more sea days between ports. Almost as many ports as on the 111 day world cruises, so less sea days.

The food in the buffet was actually quite good, while the food in the dining room repeated the same menu every 2 weeks. The Curtis Stone portion of the menu rotated 3 different items, so 2 to 3 times a week they were the same. The food quality was also very disappointing. Most food somehow was devoid of flavor. In the buffet, while the food was better, the desserts were the same ones most every night with a few things that were mixed in occasionally. Only 1 or 2 a week were edible in our opinion. They had a soft serve ice cream that we ate a lot of since desserts were so lacking. More often than not, the machines were “broken” and the ice cream was too soft to hold in a cone.  They had 2 machines and only ran one at a time and I think it couldn’t keep up with the demand and didn’t have time to freeze before they tried to use it. On the last week or so of the cruise I noticed they were using both. Much better results.
Worst internet ever on a cruise ship. No matter where you were on the ship.  
Our first cruise director was famous for reporting incorrect times for port times or activities about the ship. Our first captain was great! He made sure we arrived on time and left at the proper time if not a bit longer. The new captain was of the “arrive late and leave early variety”. First captain was funny and was seen schmoozing in the dining rooms, buffets and other venues around the ship. He made funny noon announcements. The new Captain wasn’t seen and rarely heard. (not that it’s really that important, but port times are....) 
It honestly left us feeling like we may need to jump ship and try Holland America or other lines for future long cruises. (after 2019) Hopefully, the Pacific Princess will be a good experience. There was an entertainment director that smarted off a couple of times after the main show, saying things like “you booked the cruise, I didn’t” in response to people complaining about so many formal nights. Instead of the 5 it stated there were something like 9 or 11. He was filling if for the first cruise director that left and the new one that hadn't arrived yet. So, I guess there is a reason he normally doesn't speak in public. 
The same guy also told off people that complained about the worst entertainment of the trip (kind of like the umbrella twirlers on the world cruise) telling them everyone else loved them. How about, “I’m sorry they weren’t to your taste, I’ll make note of that”. Many people walked out of the show. That should have been a clue.  
There were only Captain's Club meetings on the first segment. There were none on any of the rest of them. No welcome aboard or “get off the ship” either. Yet, we had to dress formal despite no parties to go to. We asked the Captain’s Circle Host (that had zero personality) if there was going to be parties or wine tastings for the next 2 segments, she said “maybe”. There never were any more, just the couple on the first segment and the one free wine tasting.
Ah well, just lots of weird ship stuff. The ports were interesting. Highlights for us were the Nazca Lines and the overland to Puno. After seeing seas of penguins and other critters in South Georgia on our Antarctica trip, these were a bit of a let-down. Rio and Carnival were amazing as was visiting the favela! Loved Valparaiso, Chile as well with the colored buildings and the street art, very charming!  
I can tell you that if this was my first cruise setting up private tours I may never have done anymore. With well over 100 tours that I have organized very few have had the caliber of issues of the ones in SA. I have run into it before in SA and Central America, but still it pissed me off when tour operators tell you that you are on a private tour (and paid more for it) and then try to herd you onto their group tour van or bus. To appease you they put you in a random cab to have your private tour. Tour operators were sometimes late, though most not much. 
People just signed up for tours without really knowing what they signed up for. They knew that they joined one of my tours but had no idea what we were doing that day. There were 2 couples at the Cruise Critic meet and greet that asked everyone “how do we know what tours we are on?” They didn’t know the tour, the port or the person they dealt with to set them up. I felt so bad for them, but they weren’t on any of mine, so I couldn’t help them. One other lady insisted she was on a couple of my tours. She was not. She also couldn’t tell me which ports she thought they were. One couple didn’t want to wait for the tour guide to show up (he was caught in traffic) so they just walked away and didn’t tell me. Many tours worked out well, but there were lots of complaining people. Some people should only do ship tours...lol We did have quite a few good tours with really nice tour mates and that was great to meet like-minded people and share the tours, but this time it seemed more trying in general. Quite a few of the tours were set up by the tour operator not a person on Cruise Critic so they were what they were and most were pretty good. They do them often and do a fine job. Also, nice not to have to be the one responsible for the group. As is usually the case the group tends to be the same people since those of us that prefer independent tours over ship tours gravitate to the same tours. Or we are touring with different guides but seeing each other at the sites. 
As I type this I have already set up private tours for about 45 ports for the 2019 World Cruise. Mainly with people we already know which helps a lot. I prefer small groups of 6 to 8 tops, but many of the boat tours have minimums or they fill the boat, so I tried to gather more people to fill the boat. So, one only has so much control over a tour. 
Anyway, I’m off track. South America is a great destination and in general I love the people of Peru with the colorful native dress. Can’t pick a favorite country by any means but love the Alpacas and Llamas. Brazil is so huge that there is a lot of variety of things to see and do there. Ecuador has a lot going for it too. We are nature people so there is a lot to satisfy that need in South America. We just wished it had been on a different ship and the food would have had some flavor and variety. Entertainment was pretty good to very good. However, like on the last world cruise, they had performers perform several nights a week. Guess that is a new trend for Princess. Hey, you are being fed and entertained and you don't have to cook or clean. While I support that theory, it is nice if the ship experience is more positive even though for us it really is about the ports. 
I'm still recovering from this sinus thing and tomorrow we leave Okeechobee for Port St. Lucie until the end of the month if I get cleared to travel by then. Feeling better, so I hope it continues!


Island Princess (ship & sea days) https://photos.app.goo.gl/9K9gEFvTXU5yUYeG3

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